0800 862 0411
+44 (0)161 785 8073
sales@blades.co.uk


Terms & Conditions

About Us

BA Blades is owned and operated by PJS UK Ltd. PJS UK Ltd has been in operation since Janurary 2003 (originally known as Peter Schofield Trading As Medieval Weaponry and more recently BearArm Ltd).

Our mission statement is simple; to supply high quality products at competitive prices to the UK market, with a focus on exemplary customer service.

If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

BA Blades
Voyager House
Duke Street
Shaw
OL2 8PA
United Kingdom

Phone: +44 (0)161 785 8073
Email: sales@blades.co.uk
VAT Registration Number: 867 0180 18
Company number: 06074488

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Although due to the nature of the products we sell, we ask you to provide proof of your age before we can process your order. This can be done sending us a copy of your passport or driving licence. We will then store your proof so you will not have to resubmit it for future orders.

We accept all major credit/debit cards, Cash, Cheque, Postal Orders and Bank Transfers. Paying with your credit/debit card online is the easiest way to pay. If you do not wish to pay online, you may send your credit/debit card information via phone, fax or by post. If you want to pay using an alternative method, please place your order and we will contact you via email with further instructions.

If you are shopping from Europe, North America or anywhere else, we can give you an estimation of the cost in your local currency. Although your bank is responsible for the exchange rate on the day your order is processed.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If an item is out of stock, we will email you within 2 working days with a delivery schedule and you will be given the choice whether to place the item on back order, swap it for another item, or cancel your order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we supply you with a delivery schedule. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

If the item(s) you order are in stock, then your order will be processed on the day you place your order or the next

working day (depending on what time you place your order and our workload). For UK orders delivery will take either one or two working days ("Priority" service is a next day service and "Standard" is a two day service from when the order is processed). International orders vary depending on the destination country.

We will be in touch with the delivery date and tracking information on the day your order is processed. If you supply us with a moblie phone number then we will also send you a text (UK customers only).

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

All card payments are processed by our Payment Gateway which is PayPoint.net. PayPoint.net are PCI DSS Level 1 Compliant - the highest possible security standard.

Guarantee

Cold Steel products come with a 5 Year Guarantee for Fixed-Blade products and a 1 Year Guarantee for Folded-Blade Products.

Reaching Us

If you need to reach us, please email us via our contact form, alternatively, you can call us on +44 (0)161 785 8073 or write to us at:

PJS UK Ltd T/A BA Blades
Voyager House
Duke Street
Shaw
OL2 8PA
United Kingdom

Privacy Policy

BA Blades do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Free Returns For UK Customers:

Here at BA Blades we want you to be completely satisfied with everything you purchase. If you're not happy with anything, for any reason, then all you have to do is return it within 30 days for a full refund. Please note the product must be unused and in its original packaging.

Here's how the Free returns work:
* Contact us with your order details to receive an RMA number. You can contact us at sales@blades.co.uk or by ringing 0161 785 8073 Option 1
* We'll either email you a Parcel Force shipping label OR send you a pre-paid envelope (depending on what the product is)
* You then parcel the product up and attach the shipping label or pop the product in the pre-paid envelope
* Drop it off at your local post office
* The parcel is then returned to us at no cost to yourself
* As soon as we receive the parcel back we issue you with a full refund

Your statutory rights are not affected. All of our products carry a minimum 12-month warranty against manufacturer's defects.

For International Customers:

Unfortunately we cannot offer free returns for our international customers. The same 30 day window is applicable, but you have to return the product at your cost.